1. Introduction

("we", "us" or "our") operates the website zeloriancuisinehouse.com (the "Site") to provide information about Zelorian Cuisine House, our dining services, and the integrated casino-restaurant experience we offer in Vancouver, British Columbia, Canada. This Cookie Policy explains what cookies and similar storage technologies are, how we use them on the Site, what choices you have regarding their use, and how you can exercise those choices at any time.

This policy forms part of our broader Privacy Policy and should be read alongside it. By continuing to browse the Site after being presented with our cookie consent notice, you acknowledge that you have read and understood this Cookie Policy. Where your consent is required for any category of cookie, we will not activate those technologies until you have given that consent.

If you have questions about this policy, please contact us at info@zeloriancuisinehouse.com.

2. What Are Cookies and Similar Technologies?

2.1 Cookies

A cookie is a small text file that a website places on your device (computer, tablet, smartphone or other internet-connected device) when you visit it. Cookies allow the website to recognise your device on subsequent visits and to remember certain information about your preferences or actions.

2.2 Similar Technologies

In addition to cookies, websites may use other storage and tracking technologies that function in a comparable way. These include, but are not limited to:

  • Local storage and session storage: mechanisms built into your browser that allow a website to store data directly on your device without an expiry date (local storage) or only for the duration of your browser session (session storage).
  • Pixel tags and web beacons: tiny invisible image files embedded in web pages or emails that can record whether a page or email has been opened and gather related technical information.
  • Scripts: small pieces of code that run in your browser and may collect information about how you interact with the Site.

For the purposes of this Cookie Policy, references to "cookies" include all such similar technologies unless we specify otherwise.

2.3 First-Party and Third-Party Cookies

Cookies may be set either by us (first-party cookies) or by external organisations whose content or services appear on our Site (third-party cookies). Third-party organisations set and control their own cookies according to their own privacy and cookie policies, over which we have no operational control. We describe our relationships with relevant third parties in Section 7 of this policy.

3. Why We Use Cookies

We use cookies and similar technologies for the following general purposes:

  • To ensure the Site functions correctly and securely.
  • To remember your preferences and settings during and between visits.
  • To understand how visitors navigate and use the Site, so we can improve it.
  • To present you with content and promotions that may be relevant to your interests, where you have given us permission to do so.

The legal bases on which we rely depend on the category of cookie in question and are set out in Section 4 below.

4. Categories of Cookies We Use

We classify the cookies used on the Site into four categories. The table below provides an overview of each category, its purpose, its legal basis, and whether your consent is required before it is activated.

Category Purpose Legal Basis (under PIPEDA and applicable Canadian law) Requires Your Consent?
Strictly Necessary Essential for the Site to operate. These cookies enable core functions such as page navigation, security, network management and accessibility. Legitimate interest / technical necessity (consent not required under applicable law because these cookies are essential to deliver the service you have requested). No
Functional (Preference) Allow the Site to remember choices you make (such as your language preference, region or cookie consent status) to provide a more personalised experience. Consent or legitimate interest, depending on the specific function. Yes (where consent-based)
Analytics and Performance Collect information about how visitors use the Site, including which pages are visited most often and how visitors move between pages. This helps us improve the Site. These cookies remain inactive until you accept this category. Consent. Yes
Marketing and Advertising May be used to deliver promotions and content relevant to your interests, to limit how often you see a particular message, and to measure the effectiveness of marketing activity. These cookies remain inactive until you accept this category. Consent. Yes

Important: Optional cookie categories (Analytics and Performance; Marketing and Advertising) are not activated on your device until you have explicitly accepted them through our cookie consent interface. Declining or ignoring those categories means those technologies will not be placed.

6. Your Choices and How to Control Cookies

6.1 Our Cookie Consent Interface

When you first visit the Site, you will be presented with a cookie consent notice that allows you to accept or decline each optional cookie category. You can change your preferences at any time by accessing the cookie settings panel available on the Site. Your choice will be saved in a strictly necessary cookie so the Site can remember your preference on future visits.

6.2 Withdrawing Consent

You have the right to withdraw consent for optional cookie categories at any time. Withdrawal of consent will not affect the lawfulness of any processing that took place before you withdrew it. To withdraw consent, you may:

  • Update your preferences using the cookie settings panel on the Site at any time.
  • Delete cookies already stored on your device through your browser settings (see Section 6.3 below).
  • Contact us at info@zeloriancuisinehouse.com for assistance.

Please be aware that withdrawing consent or deleting cookies may affect the functionality of certain parts of the Site.

6.3 Browser Controls

All modern browsers allow you to manage cookies through their settings or preferences menus. Depending on your browser, you can typically:

  • View the cookies currently stored on your device.
  • Delete all or selected cookies.
  • Block all cookies from all websites or from specific websites.
  • Block third-party cookies specifically.
  • Set your browser to notify you when a website attempts to place a cookie.

Because browser interfaces change from time to time, please refer to your browser's built-in help documentation for the most current instructions. You may also find guidance at the following independently maintained resources:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
  • Apple Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking all cookies through your browser will prevent strictly necessary cookies from functioning, which may mean that some parts of the Site do not work as intended.

6.4 Opt-Out Links for Third-Party Analytics and Advertising

Where third-party analytics or advertising services are active (subject to your consent), those providers typically offer their own opt-out mechanisms. Details of any such mechanisms will be provided in the descriptions of those services in Section 7 below, once those services are activated on our Site.

7. Third-Party Cookies and Our Responsibilities

Some cookies placed on the Site may originate from third-party service providers. These providers include, for example, analytics platforms and social media or advertising networks whose features or content appear on our pages. Such third parties act as independent data controllers in respect of the personal data they collect through their own cookies, and they process that data under their own privacy and cookie policies.

We do not control how those third parties use the data they collect through their technologies. We encourage you to review the privacy and cookie policies of any third-party service you engage with through our Site.

As noted in Section 4, all optional cookie categories, including those that may involve third-party technologies, remain inactive until you accept them. We will not pass data to third-party advertising or analytics providers through cookies unless you have given your consent to the relevant category.

8. Cookies, Age and the Casino Environment

Zelorian Cuisine House operates an integrated casino-restaurant environment. The minimum permitted age to access the casino area of our premises is 18 years. The Site is not directed at persons under the age of 18, and we do not knowingly use cookies to collect personal data from persons under that age.

If you are under 18, please do not use the Site or submit any personal information to us. If we become aware that we have collected data from a person under 18 through cookies or any other means, we will take steps to delete that information promptly. If you believe this may have occurred, please contact us at info@zeloriancuisinehouse.com.

9. Personal Data Collected Through Cookies

Depending on the cookies active on your device, the following types of information may be collected:

  • IP address and approximate geographic location derived from it.
  • Device type, operating system and browser type and version.
  • Pages visited on the Site, time and date of your visit, and time spent on each page.
  • Referring URL (the address of the website from which you arrived at our Site).
  • Interactions with page elements such as buttons, links and forms.
  • Cookie consent preferences you have expressed.
  • Advertising identifiers, where you have consented to the marketing category.

We do not use cookies to collect special-category personal data. For full information on how we process personal data collected through cookies and other means, please consult our Privacy Policy or contact us at info@zeloriancuisinehouse.com.

10. International Data Transfers

Where optional cookie categories are accepted and third-party service providers process data on our behalf or as independent controllers, data may be transferred to and stored in jurisdictions outside Canada, including jurisdictions that may not provide a level of data protection equivalent to Canadian standards. In such cases, we require that appropriate safeguards are in place and, where we act as a data controller, we take reasonable steps to ensure your information is treated securely.

For more information about international transfers of your personal data and the safeguards applied, please contact us at info@zeloriancuisinehouse.com.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, the law, or our business practices. When we make changes, we will update the "Last Reviewed" date at the top of this page. Where changes are material, we will take reasonable steps to bring them to your attention, which may include displaying a notice on the Site or updating the cookie consent interface to request fresh consent where required.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

12. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or to the way we use cookies on the Site, please contact us using the details below:


Attention: Privacy Office

Email: info@zeloriancuisinehouse.com

We will endeavour to respond to your enquiry within 30 calendar days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or with the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC), depending on the nature of your concern.

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